Terms and Conditions

You must be 18 or over to purchase nunchaku from us.  Agreeing to the terms & conditions states that you are 18 years old or older.

Inappropriate use of our product. The purchase and possession of our product immediately places the responsibility of it’s safe use and operation in the care of the purchaser. If you use any our products in an inappropriate way such as to strike another object, damage property or use it as a weapon against any thing, person, animal or living being, you void all warranties and assume full legal responsibility for your own willful actions.

It is the buyers responsibility to know your local laws regarding the purchase and use of any martial arts weapon.  The buyer agrees to these terms and conditions upon check out and takes responsibility for the purchase of these items and their use according to the local laws and regulations of the buyer.

Nunchaku are only prohibited in Massachusetts. If you are a student or teacher in a legal  martial arts school registered with your state, it is the buyers responsibility to know your local laws regarding the purchase and use of any martial arts weapon.  The buyer agrees to these terms and conditions upon check out and takes responsibility for the purchase of these items and their use according to the local laws and regulations of the buyer.

To learn about nunchaku laws please visit the following links to learn about the laws in your area. http://www.totalnunchaku.com/nunlaws.html

Shipping Policy

By Signing the terms and conditions you agree to the following shipping terms:

• Mailing Information: The customer is responsible to give the correct mailing address at the time of purchase.  Any misrepresented or incorrect mailing information is not the responsibility of American Nunchaku Company and or the website USAnunchaku.com
• Shipping Time — Most orders are shipped within 5-7 business days depending on the shop load and the items status.. Orders are not processed or shipped on Saturday or Sunday.  Most deliveries take around 2-3  shipping days to arrive depending on the shipping method selected.  American Nunchaku sells handmade items and is not a drop ship company.  Not receiving your order in the 5-7 business day estimate is not grounds for an automatic cancellation or refund.  American Nunchaku is not your shipper once the item ships. Any delays with the shipping carrier are not in our control and must be taken up with the shipping carrier.
• USPS Priority: We can not and do not guarantee the USPS Priority 2 or 3 day time frame the postal service offers. This is a time frame set up by the United States postal service and can be delayed by any number of events that we as the shipper do not have any control over.
• Order Arrivals:  We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by American Nunchaku or other parties only as an estimate.
• NOT RESPONSIBLE FOR STOLEN PACKAGES / Packages delivered but not received:  Delivery is complete and ownership of the package is transferred from the seller to the buyer when the package is placed in the mail box or near the front door. If your shipping carrier confirms delivery of your order and it is stolen or taken from you in any way after the delivery it is in NO WAY the responsibility of American Nunchaku to find your order, file a police report on your behalf or refund your purchase price. Once an order has been delivered and in your possession our transaction with you is completed. In the case of theft after confirmed delivery the customer must file a local police report with their post office or carrier for stolen mail and theft.  You can not claim we didn’t deliver the package and or file a claim for a refund.
• FIRST CLASS INTERNATIONAL: When placing international shipping orders with US Postal service “First Class International” We have no control over your package once it leaves the United States.  American Nunchaku Company and usanunchaku.com are only responsible for your package up until the point it leaves the country of the United States.  From that point forward the customer’s national postal service and customs office are responsible for your package, it’s whereabouts and ultimately it’s delivery.
• International duties, tariffs or taxes:  All  customs charges are 100% out of the control of the Seller. This includes duties, tariffs and or extra taxes. The tax is levied by your country and your country alone. Not every package is taxed but it is your responsibility to pay the tax if your county tells you to. It is your responsibility to know the laws of your own country. Customs clearance procedures can cause delays beyond original delivery-time estimates. There is no set scale for what these charges may be and no way for a US buyer to know ahead of time.

Return Policy

Our nunchaku are all one of a kind martial arts weapons.  Due to the nature of the use of the nunchaku we will only exchange or return items that are damaged in shipping or have an existing defect at the time of shipping. You must inspect and notify us the day of your package’s arrival on any shipping damage or product defect.  Nunchaku that are damaged during use will not be replaced.  If you return a nunchaku that has been damaged from use you will not receive the purchase price refunded and will have to pay shipping costs to have the set returned to you a second time.  See nunchaku care  Our policy lasts 7 days. If  7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Since all our nunchaku are one of a kind if a replacement is sent it will be as close to the original items make and model as possible.  Exact duplicates are not possible.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  Any refund issued because the customer simply changed their minds about the purchase will not include shipping charges.

If you want to get a refund, you must request it within the 7 day grace period from time of delivery.  If you are simply unhappy with the product you must get an RMA number from us to return it for refund credit within the 7 day period.  No refunds will be given for products sent back without an RMA number, no refunds will be granted for products that are not returned.

Zero Threat Tolerance Policy

If the customer makes any statements or actions of violence towards our employees or company or threatens our company or services in any way, the order will be canceled immediately, money refunded, and the customer will be banned from future purchases for life.

We reserve the right to refuse service

American Nunchaku Company can refuse service or cancel sales to anyone that violates our zero threat policy or for any other seen or unseen behavior that we deem inappropriate such as slander, threatening language or any speech or written text that references attacks or harm to any person or American Nunchaku Company directly.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of American Nunchaku Co., Copyright © 2012-2024, ALL RIGHTS RESERVED.  Any granted alteration requests simple variations to our products are proprietary. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

One of a Kind Custom Items

All our nunchaku are handmade. Each one is unique and in most cases can not be swapped out.  These items are not being sold as “Paired Sets”.  If you purchase two of the same item there is no guarantee that they will be identical.  These are handmade items each being unique.  Claiming that the items are not identical is not grounds for a return.  We will accept returns for any defective product or a product damaged by shipping within 7 days.  Please see our 7 day return page

Not knowing what rope length you like or not requesting a specific rope length is not a valid reason for returning our nunchaku.  All rope lengths are approximate and can not be scrutinized as a means and excuse to return an item.

Credit Cards

We accept the following credit cards: Visa, MasterCard, Discover and American Express and personal check. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed at the time of your order.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

At this time we do except personal checks.  Orders will not be processed until checks clear 7 business days.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be refunded for any products not shipped out.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. USA Nunchaku Co reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether USA Nunchaku signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship within 2-3 business days and you can expect to receive them in about 5-7 business days. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We do not store credit card information on this site.Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the USA Nunchaku site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. USA Nunchaku is not responsible for the actions of third parties.

Returns / Refunds

Please see our return policy for any defective product or product damaged in shipping. If a mistake has been made by us, we will pay the return shipping costs within 7 days.  We guarantee all products are the same ones listed and all are sold as is.  All sales are final baring some shipping error or destruction in transit.

Taxes

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.  Canadian customers are solely responsible for any customs or tariff charges.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, USA nunchaku  shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. USA nunchaku shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled by USA Nunchaku, USA nunchaku shall immediately issue a credit to your credit card account in the amount of the incorrect price.