Packages are generally dispatched within 12-96 hours business hours Monday-Friday. We try to get your orders out as quickly as possible depending on how busy the shop orders are. Please note these are handmade items and all have to be prepared as per the customer orders before shipping out. During times of high volume orders order shipping can take longer than 3 days. As much as we would like to be as fast as drop ship retailers, that isn’t always possible.
Any alterations can add time to this process. After receipt of payment you will receive an order conformation email. You will then receive a 2nd shipping email with tracking numbers when your order ships. It is not possible to print a tracking number before your order ships.
Some items under 16 shipping ounces can be shipped First Class USPS. All other orders must be shipped Priority mail in the United States based on weight. The USPS Priority is 2 day or 3 day and is based on where you live, it is the fastest shipping for the money.
- Please note: Shipping times are from the time the item ships until it’s arrival not from the time the order is placed to arrival.
- Please Note: Using Amazon pay, Amazon Credit or Amazon Prime Card Service does not expedite service as if it was Amazon. All orders are custom and the site guides for timelines still apply.
- Please note: We can not and do not guarantee the USPS 2 or 3 day time frame the postal service offers. (This is a time frame set up by the US postal service and can be delayed by any number of events that we as the shipper do not have any control over.)
- For Priority mail: The United States Post Office does not guarantee shipping times. Only Priority Express has a guarantee.
All UPS orders are picked up Monday through Friday for shipping. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
WORLD WIDE SHIPPING
We ship from the United States to other countries via the US postal service. Please note when placing international shipping orders with US Postal service “First Class International” We have no control over your package once it leaves the United States. All orders get a tracking number that you can use to track your package but our company is only responsible for your package up until the point it leaves the United States. From that point forward your national postal service is responsible for your package. We have no way of getting any detailed information or filing any claim against a shipment once it leaves the Untied States using first class international.
Duties, Tariffs or Extra taxes
All customs charges are 100% out of the control of the Seller. This includes duties, tariffs and or extra taxes. The tax is levied by your country and your country alone. Not every package is taxed but it is your responsibility to pay the tax if your county tells you to. It is your responsibility to know the laws of your own country. Customs clearance procedures can cause delays beyond original delivery-time estimates. There is no set scale for what these charges may be and no way for a US buyer to know ahead of time.
If an item enters your country’s mail system using USPS first class international and disappears, we will not issue a refund or replacement of any kind unless and until the item is returned to us. To be protected you must use USPS Priority international or Priority Express. Both of which insure your package and it’s delivery.
A single or double order will generally ship anywhere in the world for about the same fixed price. The cost varies however when shipping heavier items and groups of products. Some packages take longer than others depending on the country and the size of the package.